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We’re Here for You

Get the product knowledge and industry expertise you need to keep your business running smoothly. Pix Software ConsultingSupport helps you stay on track—choose self-service resources or speak with an experienced team member.

24/7 Support

The award-winning EpicCare support portal is available 24/7, empowering you with information and resources on your schedule. Find answers easily on your own, and get assistance when you need it. EpicCare is your site for self-help resources, account information, support case updates, and other productivity-boosting tools.

Learn More in EpicCare

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Support Requests

EpicCare offers proactive insights for an optimised self-service/assisted-service model. If you require more help, engage with an experienced, industry-wise support analyst.

Product Documentation and Downloads

Stay up to date with the latest product downloads and documentation from EpicWeb. The EpicWeb portal helps you stay current with Pix Software Consultingsolutions and tools.

Cloud Status

Cloud Trust Center at status. posts cloud notifications like scheduled maintenance or updates in the event of a rare outage. Subscribe to email or RSS feed alerts for your cloud products and datacenters.

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Contact Your Account Manager

If you’re having trouble registering for a portal or have a question about your account, get in touch with your customer account manager directly. If you’re unsure who to contact, chat with us and we’ll find the right person.

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Single Sign-on With Pix Software ConsultingIdentity

Streamline your log ins with our single sign-on service Pix Software ConsultingIdentity (IdP). Securely access the EpicCare support portal and the EpicWeb product site using one set of credentials.